Refund policy

 

Refunds

Due to the nature of how our products are made, we are not able to offer exchanges or refunds. 

Damages and issues

Please inspect your order upon reception and contact us immediately via email at Caseys.aroma@gmail.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please allow 24 hours for a response.